HarbourHelpABOUT HARBOUR HELP
Harbour Help brings personal connection, everyday support and therapy-plan practice into the same conversation.
Real people. Shared interests. Support that starts with connection.
WHERE IT ALL BEGAN
Harbour Help grew from Oscar and Santana’s experiences in allied health and youth education: people deserve support that understands their goals and feels like the right personal fit.
Through physiotherapy and working alongside allied health professionals, Oscar saw that therapy plans and everyday support could run on separate tracks. He wanted support workers to understand those plans and reinforce agreed goals alongside the wider care team.
In his previous role as an Education Support Officer (ESO), Santana saw how much the right worker matters. Personality, communication style and shared interests deserved as much attention as experience and availability.
Family-owned. Health-informed. Genuinely matched.
OUR VISION · SANTANA & OSCAR
Our vision is to bridge the gap between therapy and everyday support, so the goals you work towards with your therapy team carry through into daily life.
We want support workers and mentors to work alongside your treating professionals, understand your plan and help you practise agreed activities in meaningful, everyday settings. Whether it’s catching the bus, going to the gym or getting out into the community, those small steps can build confidence and independence.
Just as importantly, we want you to feel connected. We take time to get to know you and find a worker whose personality, interests and approach feel right. Our aim is a trusted, lasting relationship that makes support feel personal.
Santana & Oscar Co-Founders & Directors, Harbour Help
Working alongside your treating professionals to support the goals and activities in your plan.
Getting to know you and matching support around your interests, personality and needs.
Building skills and confidence through shared activities and consistent, meaningful relationships.
BEHIND THE SCENES
Some candid moments from our team photo and filming day.
HOW WE MATCH YOU
We discuss your priorities, including any therapy plans, care-team recommendations and NDIS goals already in place.
Your personality, communication style, interests and what a good day looks like all help shape your support.
We consider your goals and personality alongside the worker’s experience, skills and availability.
We keep in touch with you and, with your agreement, your family, Support Coordinator and therapy team as your needs change.
MEET THE TEAM
Co-Founder & DirectorLaw student with a people-first approach to community support and meaningful relationships.
Santana brings a people-first approach to HarbourHelp, with a strong background in community support and a genuine passion for helping individuals and families feel supported and understood. Alongside his work with HarbourHelp, Santana is studying Law and brings strong communication, organisation and leadership skills to the team.
As a Co-Founder and Director, Santana is passionate about building meaningful relationships and creating a supportive team culture where participants and their families feel heard and valued in their support team.
Fun fact: Santana is studying Law while also playing semi-professional soccer — so he’s pretty good at balancing a busy schedule!
Co-Founder & DirectorPhysiotherapy student passionate about allied health, rehabilitation and family-centred support.
Oscar brings a people-first approach to HarbourHelp, with a strong passion for allied health, rehabilitation and helping individuals and families achieve meaningful outcomes. Alongside his work with HarbourHelp, Oscar is studying Physiotherapy and brings strong clinical knowledge, communication and leadership skills to the team.
As a Co-Founder and Director of HarbourHelp, Oscar combines his clinical knowledge with a genuine focus on providing personalised, family-centred support to participants and their families.
Fun fact: Oscar plays semi-professional football and somehow manages to balance training, study physiotherapy and run HarbourHelp!
Calm, organised support for everyday life.
Hi, I'm Blanka! I'm a caring, organised and dependable person who enjoys making everyday life a little easier for others. I love creating a calm, comfortable environment and getting to know the people I support. I particularly enjoy cooking, helping with daily routines and building genuine, lasting relationships.
Mentor · Support workerNursing student who enjoys sport and new experiences.
Hi, I'm Chloe! I'm a bubbly, energetic and caring person currently studying Nursing. I love meeting new people, having a laugh and helping others feel comfortable and included. I'm always up for trying something new! Outside of work, you'll usually find me playing tennis or netball, enjoying the outdoors or spending time with friends.
Mentor · Support workerAn approachable mentor who enjoys activity and the outdoors.
Hi, I’m Daniel! I’m a laid-back and approachable person who enjoys meeting new people and making a positive impact on others. In my free time, I enjoy going to the gym, playing sports, watching soccer and exploring my interest in computers and technology. I also appreciate nature and enjoy spending time outdoors, discovering new places and taking in the scenery. I’m always open to new experiences and enjoy helping others feel comfortable and supported. Helping others gives me a sense of fulfilment and I believe everyone who can, should help people.
Mentor · Therapy assistantPhysiotherapy student, soccer player and coach.
Hey, I'm Dom! I'm currently studying Physiotherapy and have always had a passion for sport and helping others. I enjoy getting to know people, having a laugh and finding fun ways to work towards their goals. Outside of work, you'll usually find me playing or coaching soccer, keeping active or spending time with mates.
Mentor · Support workerFrom cooking together to getting outdoors, Emily helps turn healthy routines into everyday confidence.
Emily is studying a Bachelor of Naturopathy and brings an interest in health, wellbeing and active living to her work as a mentor and support worker. She enjoys netball, outdoor activities and preparing healthy meals.
Emily takes a patient, encouraging approach, helping participants build confidence and independence through activities they choose and enjoy. She values trusting relationships and making everyday routines feel achievable.
Mentor · Support workerEasygoing support built around shared interests.
Hey, I'm Jackson! I'm a friendly, easygoing person who enjoys meeting new people and building genuine connections. I love helping others grow in confidence and making everyday activities enjoyable. I'm a big sports fan, especially AFL, basketball and soccer. Outside of work, I enjoy listening to music, getting outdoors and spending time with family and friends.
Mentor · Support workerA friendly, reliable presence for everyday confidence.
Hello There, I'm Jake! I'm a friendly, easygoing person who enjoys helping others build confidence and independence and improve quality of life. I enjoy making genuine connections and being a reliable, positive presence for the people I support. Outside of work I enjoy playing Soccer socially, Gym and spending time with family and friends, or Trying out new food places and desserts
Support workerThird-year physiotherapy student who values independence.
Hello! My name is Laura, and I am a support worker with Harbour Help. Alongside my support work, I am currently a third-year Physiotherapy student. I am deeply passionate about helping people reach their goals and develop independence through both of these avenues. Outside of work and study, I enjoy exercise, movies, music, fashion, and meeting new people
Physiotherapy student with a positive, goal-focused approach.
Hey, I'm Lorenzo! I'm currently studying Physiotherapy and love all things sport, fitness and movement. I'm passionate about helping people challenge themselves, build confidence and work towards their personal goals. I enjoy bringing a positive attitude to everything I do, whether that's getting active, exploring the community or simply having a good chat.
Mentor · Therapy assistantOccupational therapy student who celebrates the little wins.
Hi, I'm Luis! I'm currently studying Occupational Therapy and enjoy helping people discover new skills and become more confident in their everyday lives. I'm a patient, approachable person who loves getting to know others and finding activities that suit their interests. I especially enjoy creating positive experiences and celebrating the little wins along the way!
Mentor · Therapy assistantKind, thoughtful support and encouragement.
Hi, my name is Rick. I'm a kind and friendly person eager to help people achieve their goals! I want to support and encourage those I work with to accomplish what they need. Outside of work, I enjoy creative activities like drawing and writing, as well as working out :)
Mentor · Therapy assistantSpeech pathology student who helps confidence grow.
Hi, I’m Savana! I’m currently studying Speech Pathology at Adelaide University. I love getting to know people, learning what makes them unique and creating a space where they feel comfortable being themselves. One of the things I find most rewarding is helping others build the confidence to step outside their comfort zone, embrace new experiences and recognise how much they've grown along the way. Outside of work, I enjoy playing netball, spending quality time with friends and family, relaxing with a good book and enjoying the outdoors in my garden!
Mentor · Support workerA creative, outdoors-loving mentor studying conservation and biotechnology.
Hello, I am Scarlett!
What I love most about my work is the lovely people I get to meet and the privilege I have of working with clients and helping them grow into the people they want to be. Outside of work, I am studying marine conservation and biotechnology and aim to leave the world a better place than I found it. I enjoy spending time scuba diving, gardening, making crafts, playing music and going to the gym.
GET TO KNOW HARBOUR HELP
Read our story and approach in your own time, or share these guides with the people involved in your support.
LET’S TALK
Speak with Santana and Oscar about the support you need.
Get in touchA FAMILY’S EXPERIENCE
Javale’s parents share their family’s experience with Harbour Help, in their own words.
Talk with usTeresa & Jason · Javale’s parents
Open the video ↗